CT 2008 - Keynote Address - Next Gen Learners

Campus Technology 2008 Conference

Keynote-Next Gen Learners

By Adrian Sannier from AZ State

A New American University

-Need to extend higher education to a larger society. Need an open university. Everyone needs a higher education so they can participate in this economy.

-Next-Gen.edu – Everything you need to know to survive – and Trive – in a Web 2.0 World

No flying cars but we do have “telepathy”. STRONG communication tools. Next-Gen students really take this for granted.

Amazing tech marvels

-Wikipedia created in 3 years. AMAZING! The knowledge out there is amazing.

-Amazon can pick customized gifts based on profile

-Consumption spreads faster today

--telephone took 85 years, cell phones, ipods, iphones are faster

-Us educators need a revolution because we are falling behind even though we invented it

-We pretend like we are moving it forward but we are not

-Even today it is just lecture and then have a test regurgitate it. How many have wireless turned off so they can’t cheat? Why are students looking at internet? Maybe because class is DULL? Make it interesting and interactive? We got to get a little more serious about this. Need to address Next-Gen style.

-Frank Rhodes – president of Cornell, “The business of learning is largly untouched by technology. It is though a business computerized its business section but left other areas unchanged. Education has not diverged much from method of Socrotes instead now we have come “indoors””. State of Education needs to change!!!

-“If I was starting a University how many books would I have? I would have ZERO, which flies in the face of current standard of measurement.”-Adrian

-Six things that have to happen

1. Context to Core (enabling transformation)
1. How are we doing compared to commercial market? We’ve been spending money on technology. In the 1990s we had better technology than businesses had. We had the internet back in early 1990s. Now, that is over. How many development projects are we undertaken in education?
2. Core processes – are the ones that differentiate your institution. Everything else is context. Do students choose your place because of the way you send your bills? Who cares? What will get your students in? I.E. – Psychi, Moodle, etc… They don’t come to your place because your network is really great. What differentiates your instituation?
3. Change yourself so 80% is spend on core instead of context. Pay attention.
4. Does IT matter? “The Big Switch”. Nicholas Carr says it is all electricity?
5. How do you do it? Apple story…Apple faded a while back. The concept of one. Streamline EVERYTHING! Combine and consolidate. Collapse!!! Money falls out of trees!

Missed section due to phone call

2. From Cattle-Car
1. Have got to support students with their technology!!!
2. Also have to deliver some value to them! ASU – locks laptops in tables. NO! Need to deliver apps at scale!!!
3. From Cop to Conciege
1. Focus on service not slapping wrists! Quit saying no! Be flexible!!! Next Gen is used to flexibility and service.
2. Have word – “Amazon.com-ification need a heavy dose of prune concentration. Need to take website and prune it! Need a mechanism for a unified online look. It took them 2 years to get their website streamlined. It was political fight. Find pages people go to and put those spots in the webflow. One stop shop. You can teach people!
3. Helpdesk is massively data driven. NextGen wants an answer beyond 8-5. Want an answer all the time.
4. Digitalization of books – buy digital! Single search should turn up everything you have. Release your stats to see how many people are using your digital libraries. Have to pay for online journal? “The Creation of the Future” book.
5. From Traditional to Hybrid – go from traditional classroom to hybrid. Problem is cultural. Need to convince faculty. They believe only technology they need is a “death-ray” from their eyes. Maybe innovators awards is a way to do this?
6. Isn’t it time for something radical? Does the CIO cease to be a strategic officer?